120 Night Sleep Trial

The Mattress Store Sleep Trial                                             


The Mattress Store is proud to offer our 120 Night Sleep Trial. The iComfort®/iSeries® 120 Day In-Home Trial Policy* Applies to iComfort and iSeries mattresses only. Does not apply to bed frames or adjustable foundations or standard founations. We want you to make your iComfort or iSeries Sleep System by Serta purchase with complete confidence. We know that that even after making a careful selection, sometimes people may need a different level of comfort. That is why your iComfort or iSeries mattress purchase is backed by our 120 Day In-Home Trial Policy. Outlined below is how the 120 Day In-Home Trial works: 1. Buy an iComfort or iSeries mattress from us either by website, phone or instore. 2. Sleep on the mattress for a minimum of 30 nights and get use to your new mattress, as it takes several weeks for your body to adjust to a new (or any different) mattress. Once your body has adjusted to the comfort and support of your new mattress, you will know for sure whether or not you have made the right selection. 3. If you are not happy for any reason within the first 120 days (and after the first 30 nights sleeping on the mattress) call our store Customer Service at 770.942.9700 and we will answer any questions you might have. 4. If you are still not satisfied with your iComfort you may either select another iComfort mattress (shipping/delivery charges will apply) or return your mattress. 5. If you wish to return your mattress or mattress set after 30 days, we will process the return for up to 120 days after delivery. All you have to pay is a 25% return and disposal fee plus $199 for proper shipping/pickup and handling, which will be deducted from the amount credited back to the credit card used to make the purchase. 6. There is a limit of one trial offer per each consumer. 7. This program excludes all Serta adjustable foundations, iComfort® pillows or any other iComfort® or Serta® accessories. Adjustable foundation sales are final. 8. We will not accept or credit returns of any product that is stained or otherwise damaged in a way that would violate the terms of the warranty so we recommend using a waterproof mattress protector to help keep your new mattress clean. In addition, we recommend keeping all original tags on your mattress. Do not remove the law tag from the mattress or foundation, as it will void the 120 Night Sleep Trial. Also note that our 120 Night Sleep Trial is not valid on warranty exchanges, clearance merchandise, floor models, pillows, mattress protectors, adjustable bases, furniture or other accessories. Please refer to your Serta mattress warranty for further details.